Terms of service

Terms of Service

Last updated: May 27, 2026

This website is operated by Bougie Cattle Company (“Bougie Cattle Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of bougiecattlecompany.com, including our online store, booking pages, ranch experiences, livestock listings, live streams, events, forms, customer communications, email and SMS programs, and any related products or services.

By visiting our website, making a purchase, booking an experience, submitting a form, signing up for email or SMS messages, attending an event, participating in a ranch experience, viewing a livestream, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our website, purchase products, book experiences, or use our services.

These Terms should be read together with our:

1. Eligibility

By using our website or services, you represent that you are at least the age of majority in your state or province of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.

Minors may not make purchases, book ranch experiences, sign waivers, purchase livestock, or enter into agreements with Bougie Cattle Company without a parent, guardian, or authorized adult.

2. Online Store Terms

You agree not to use our products, services, website, content, or communications for any unlawful, unauthorized, fraudulent, harmful, or prohibited purpose.

You may not:

Violate any applicable law or regulation
Use the website to transmit viruses, malware, or harmful code
Attempt to interfere with the security or operation of the website
Misrepresent your identity or payment information
Use our content, photos, videos, copy, branding, or materials without permission
Harass, abuse, threaten, defame, or harm Bougie Cattle Company, our team, our customers, or others
Scrape, copy, harvest, or collect information from the website without authorization
Use our website or services in a way that could damage our business, animals, reputation, systems, or customers

We reserve the right to refuse service, cancel orders, cancel bookings, deny entry, remove guests, restrict account access, or terminate use of our services for any reason permitted by law.

3. Products, Services, and Availability

Products, ranch experiences, livestock listings, events, live streams, appointments, and services may be available in limited quantities and may change at any time without notice.

We reserve the right to:

Modify or discontinue products or services
Limit quantities
Refuse or cancel orders
Correct errors or inaccuracies
Change pricing
Update descriptions, availability, and booking options
Restrict sales to any person, region, or jurisdiction where permitted by law

We make reasonable efforts to display accurate product, service, livestock, booking, and event information. However, we do not guarantee that all descriptions, pricing, images, videos, availability, colors, sizes, dates, or other content will always be accurate, complete, current, or error-free.

4. Pricing, Payments, Deposits, and Balances

All prices are listed in U.S. dollars unless otherwise stated.

Prices are subject to change without notice. We reserve the right to correct pricing errors, including after an order or booking has been submitted. If an error affects your order, we may contact you for instructions or cancel the order and issue a refund where appropriate.

Certain products, livestock purchases, events, ranch experiences, or bookings may require a deposit, partial payment, installment payment, or remaining balance. By submitting payment information, you authorize us and our payment processors to charge the payment method provided for the agreed amount.

Deposits may be non-refundable unless otherwise stated in writing. Remaining balances must be paid according to the applicable listing, invoice, agreement, or policy.

Please review our Refund, Cancellation & Deposit Policy and, where applicable, our Livestock Purchase Terms.

5. Orders, Booking Confirmations, and Account Information

You agree to provide accurate, complete, and current information for all purchases, bookings, livestock inquiries, account registrations, forms, and communications.

We are not responsible for delays, missed communications, failed deliveries, booking issues, or order problems caused by inaccurate or incomplete information provided by you.

An order confirmation, booking confirmation, invoice, or automated message does not guarantee acceptance of an order or booking. We reserve the right to review, refuse, cancel, modify, or limit any order or booking where permitted by law.

6. Ranch Tours, Experiences, and Events

Bougie Cattle Company offers ranch-related experiences that may include tours, calf cuddling, bottle feeding, animal encounters, lunch tours, private events, event rentals, photography opportunities, livestreams, and other in-person or online experiences.

By booking, attending, or participating in any ranch experience, you acknowledge that ranch environments and live animal interactions involve inherent risks, including but not limited to uneven ground, weather, dust, insects, equipment, gates, fences, livestock, animal movement, bites, kicks, scratches, allergic reactions, slips, falls, and other hazards.

You agree to follow all posted rules, verbal instructions, safety guidelines, age requirements, arrival instructions, parking instructions, and animal-handling rules.

Bougie Cattle Company reserves the right to deny entry, end participation, remove guests, or cancel an experience if a guest behaves unsafely, fails to follow instructions, appears impaired, harasses animals or staff, damages property, violates policies, or creates a risk to themselves, others, our animals, or our property.

Additional terms may apply. Please review our Ranch Visit & Event Waiver and Refund, Cancellation & Deposit Policy.

7. Live Animals and Animal-Related Experiences

Our services may involve live animals, including but not limited to calves, cattle, horses, donkeys, goats, camels, zebras, llamas, and other animals.

Animals are unpredictable by nature. We make reasonable efforts to maintain a safe and enjoyable environment, but we cannot guarantee animal behavior, guest reactions, weather conditions, ranch conditions, photo outcomes, or a completely risk-free experience.

Guests are responsible for supervising children and following all instructions around animals. Unless expressly permitted in writing, guests may not feed, touch, enter pens, open gates, approach animals, or interact with animals without Bougie Cattle Company staff approval.

8. Livestock Sales and Purchases

Livestock listings, deposits, purchases, auctions, availability, pricing, health information, transport, pickup, and related terms may be subject to additional written terms.

Unless otherwise stated in writing, livestock deposits are used to reserve a specific animal or purchase opportunity and may be non-refundable.

Livestock are living animals, and availability, health, condition, temperament, appearance, size, color, registration status, genetics, pregnancy status, delivery timing, and other factors may change. We make reasonable efforts to provide accurate information, but no guarantee is made unless expressly provided in a written agreement signed or confirmed by Bougie Cattle Company.

Buyers are responsible for understanding all responsibilities related to livestock ownership, including transport, care, feeding, fencing, veterinary care, registration, insurance, local laws, and ongoing costs.

Please review our Livestock Purchase Terms, and any invoice, listing, auction terms, bill of sale, or written agreement applicable to your purchase.

9. Auctions and Third-Party Sales Platforms

We may use third-party platforms, including auction, booking, payment, livestream, CRM, email, SMS, and ecommerce tools, to operate parts of our business.

If you use a third-party platform, you may also be subject to that platform’s own terms, privacy policy, fees, payment rules, dispute processes, and account requirements.

We are not responsible for third-party platform outages, errors, delays, payment issues, bidding errors, failed notifications, technical problems, security incidents, or policy changes, except where required by law.

10. Refunds, Cancellations, Rescheduling, and Weather

Refunds, cancellations, rescheduling, no-shows, deposits, weather-related changes, late arrivals, event changes, and livestock-related payments are governed by the applicable product description, booking page, invoice, written agreement, and our Refund, Cancellation & Deposit Policy.

Because ranch experiences, livestock, events, and appointments require scheduling, staffing, animal preparation, and limited availability, certain payments may be non-refundable or subject to rescheduling limitations.

We reserve the right to cancel, reschedule, modify, or relocate ranch experiences, events, bookings, or services due to weather, animal health, safety concerns, staffing issues, property conditions, emergencies, force majeure events, or other circumstances beyond our control.

11. Email Communications

By providing your email address, creating an account, making a purchase, booking an experience, submitting a form, or otherwise communicating with us, you agree that we may send you transactional, service-related, and, where permitted, marketing emails.

Emails may include:

Order confirmations
Booking confirmations
Payment reminders
Deposit or balance notices
Shipping or delivery updates
Customer service responses
Abandoned cart reminders
Product updates
Ranch updates
Event announcements
Livestock updates
Promotional offers
Policy updates

You may unsubscribe from marketing emails by clicking the unsubscribe link in our marketing emails or contacting us directly. Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails related to purchases, bookings, payments, customer support, livestock transactions, or legal/policy notices.

12. SMS/MMS Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Bougie Cattle Company, you consent to receive SMS and/or MMS messages from us, including messages sent using automated technology.

Messages may be sent through platforms such as Shopify, GoHighLevel, Klaviyo, Postscript, Attentive, or other SMS/MMS service providers.

Messages may include:

Order confirmations
Booking confirmations
Appointment or event reminders
Delivery, pickup, or service updates
Customer service messages
Payment, deposit, installment, or balance reminders
Ranch announcements
Product launches
Livestock updates
Cart reminders
Review requests
Promotional offers
Marketing messages

Consent to receive marketing text messages is not required as a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to a text message from us. You may also contact us at jo@bougiecattleco.com or (760) 528-8778 to request that we stop sending marketing text messages.

After opting out of marketing text messages, you may still receive transactional or service-related messages where permitted by law, such as messages about an existing order, booking, payment, delivery, pickup, livestock purchase, or customer service request.

For help, reply HELP to any text message from us or contact us directly.

Wireless carriers are not responsible for delayed or undelivered messages.

We do not sell your phone number, SMS opt-in data, SMS consent status, or SMS message content to third parties for their own independent marketing purposes.

Please also review our SMS Terms & Conditions and Privacy Policy.

13. Third-Party Tools, Apps, and Services

We use third-party tools, apps, and platforms to operate our business, website, ecommerce store, booking system, CRM, forms, payments, shipping, email, SMS, ads, analytics, livestreams, customer support, session recording, heatmaps, auctions, and other services.

These may include Shopify, GoHighLevel, Easy Appointment Booking/Servicify, Klaviyo, Meta, Google, TikTok, Pinterest, Microsoft Clarity, Hotjar, Lucky Orange, payment processors, shipping providers, auction platforms, livestream tools, and similar providers.

You acknowledge that third-party tools may be provided “as is” and “as available.” We are not responsible for third-party outages, interruptions, data practices, errors, performance, or security issues, except where required by law.

Your use of third-party tools may be governed by their own terms and privacy policies.

14. Privacy and Data Use

Your submission of personal information through our website, store, booking tools, forms, email, SMS, livestreams, or other services is governed by our Privacy Policy.

We may use cookies, pixels, analytics tools, advertising tools, session recording, heatmap tools, and similar technologies as described in our Privacy Policy and Cookie Policy.

California consumers may have additional privacy rights as described in our Privacy Policy. California privacy law gives covered consumers rights including access, deletion, correction, and opt-out of sale or sharing of personal information.

15. User Content, Reviews, Photos, Videos, and Social Media

If you submit, upload, tag, post, send, or otherwise provide reviews, testimonials, photos, videos, comments, messages, social media tags, livestream interactions, or other content involving Bougie Cattle Company, our products, our animals, our ranch, our events, or our services, you grant Bougie Cattle Company a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, display, repost, distribute, and create derivative works from that content for marketing, advertising, social media, website, promotional, operational, and business purposes, where permitted by law.

You represent that you own or have permission to share the content and that it does not violate the rights of any other person, including privacy, publicity, copyright, trademark, or other rights.

Do not submit content involving minors unless you are the parent/legal guardian or have appropriate permission.

16. Photography, Video, Livestreams, and Media Release

By attending Bougie Cattle Company ranch experiences, events, tours, or live-recorded areas, you acknowledge that photography, video, audio, livestreams, security footage, or other recordings may occur.

To the extent permitted by law, you authorize Bougie Cattle Company to use photos, videos, audio, testimonials, livestream footage, or other media that include your image, likeness, voice, statements, or participation for marketing, social media, website, promotional, archival, security, training, and business purposes without additional compensation.

If you do not want to be photographed or recorded for marketing purposes, please notify Bougie Cattle Company in writing before the event or experience begins. We will make reasonable efforts to honor such requests, but we cannot guarantee exclusion from crowd shots, public event footage, security footage, livestream backgrounds, or incidental appearances.

17. Intellectual Property

All website content, branding, logos, photos, videos, copy, graphics, product names, service names, designs, layouts, digital materials, and other content owned by Bougie Cattle Company are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, exploit, scrape, download, repost, or use our content without prior written permission, except for personal, non-commercial use related to browsing or purchasing from our website.

18. Accuracy of Information

We do our best to provide accurate and current information, but we do not warrant that website content, product descriptions, livestock details, pricing, availability, images, videos, dates, times, or service descriptions are accurate, complete, reliable, current, or error-free.

Any reliance on website materials is at your own risk.

19. Health, Safety, and Guest Responsibility

Guests are responsible for their own safety and the safety of minors or dependents in their care.

You agree to:

Wear appropriate clothing and footwear
Follow all staff instructions
Respect animals and property
Supervise children at all times
Stay in permitted areas
Avoid entering pens, barns, gates, or restricted areas without permission
Avoid touching, feeding, or approaching animals without staff approval
Notify staff of any safety concern, allergy, injury, or emergency
Follow all posted and communicated rules

Bougie Cattle Company may refuse participation or remove any guest who fails to comply.

20. Assumption of Risk

To the fullest extent permitted by law, by attending or participating in ranch visits, animal encounters, tours, events, livestreams, livestock-related activities, or other Bougie Cattle Company experiences, you voluntarily assume all risks associated with those activities.

These risks may include injury, illness, allergic reactions, property damage, weather exposure, slips, falls, animal-related incidents, emotional distress, and other risks inherent to ranch, farm, livestock, and event environments.

Nothing in these Terms limits liability that cannot be limited under applicable law.

21. Disclaimer of Warranties

Our website, products, services, content, third-party tools, livestreams, booking systems, and communications are provided “as is” and “as available” unless otherwise stated in writing.

We do not guarantee that:

The website or services will be uninterrupted, timely, secure, or error-free
Errors will be corrected
Products, livestock, or services will meet your expectations
Animal behavior, appearance, temperament, or outcomes will be predictable
Booking, payment, email, SMS, livestream, or third-party tools will always work without interruption
Website content will always be accurate, complete, or current

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

22. Limitation of Liability

To the fullest extent permitted by law, Bougie Cattle Company, its owners, employees, contractors, agents, vendors, partners, affiliates, and service providers shall not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages, including lost profits, lost revenue, lost savings, loss of data, injury, property damage, or other damages arising from or related to your use of our website, products, services, bookings, events, ranch experiences, livestreams, livestock purchases, third-party tools, or these Terms.

To the fullest extent permitted by law, our total liability for any claim related to the website, products, services, bookings, events, ranch experiences, livestock transactions, or these Terms shall not exceed the amount you paid to Bougie Cattle Company for the specific product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

23. Indemnification

You agree to indemnify, defend, and hold harmless Bougie Cattle Company, its owners, employees, contractors, agents, vendors, affiliates, partners, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

Your breach of these Terms
Your violation of any law or third-party right
Your misuse of our website, products, services, animals, property, or content
Your participation in ranch experiences, events, livestock-related activities, or bookings
Your user content, photos, videos, reviews, posts, or submissions
Your inaccurate information, payment disputes, or unauthorized transactions
Your failure to follow safety rules, staff instructions, or posted policies

24. Force Majeure

Bougie Cattle Company shall not be liable for delays, cancellations, interruptions, or failure to perform caused by events beyond our reasonable control, including weather, fire, flood, natural disasters, illness, animal health issues, veterinary emergencies, labor shortages, power outages, internet outages, platform outages, payment processor issues, carrier delays, government actions, war, terrorism, accidents, supply shortages, or other events beyond our control.

25. Automatic Renewals, Memberships, and Recurring Services

If Bougie Cattle Company offers memberships, subscriptions, livestream access, recurring services, automatic renewals, installment plans, or recurring billing, the specific terms will be disclosed at checkout or sign-up.

By enrolling in a recurring service, you authorize us and our payment processors to charge your payment method at the disclosed frequency and amount until canceled according to the applicable terms.

California’s automatic renewal rules require clear renewal disclosures, affirmative consent, and cancellation processes for covered recurring services, so any future memberships or subscriptions should have a separate checkout disclosure and easy cancellation process.

26. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website or in our services that contains typographical errors, inaccuracies, or omissions related to product descriptions, livestock details, pricing, promotions, offers, shipping charges, transit times, booking availability, event dates, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders or bookings if any information is inaccurate at any time without prior notice, including after you have submitted an order or booking.

27. Governing Law

These Terms and any disputes arising out of or related to these Terms, our website, products, services, bookings, ranch experiences, events, livestreams, or livestock transactions shall be governed by the laws of the State of California, without regard to conflict of law principles.

28. Dispute Resolution

Before filing any legal claim, you agree to first contact us at jo@bougiecattleco.com so we can attempt to resolve the issue informally.

Any dispute that cannot be resolved informally shall be brought in the state or federal courts located in California, unless otherwise required by applicable law or agreed in writing.

29. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

30. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

31. Termination

We may suspend or terminate your access to our website, services, bookings, communications, or accounts at any time if we believe you violated these Terms, created a safety risk, engaged in fraudulent activity, abused our services, or violated applicable law.

You may stop using our website and services at any time.

32. Changes to These Terms

We may update, modify, or replace these Terms at any time by posting the revised version on this page with an updated “Last updated” date.

Your continued use of our website, products, services, bookings, or communications after changes are posted means you accept the updated Terms.

33. Contact Information

Questions about these Terms should be sent to:

Bougie Cattle Company
Attn: Johan Graham
Email: jo@bougiecattleco.com
Phone: (760) 528-8778
Mailing Address: 6827 Deep Creek Rd, Apple Valley, CA 92308